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Privacy Policy

Last updated: 13 November 2026

This Privacy Policy shall be read in conjunction and together with the Terms of Use and forms an integral part of the User Agreement between You (“User(s)” or “you”) and Vidzo (“We/Our/Us/Vidzo”). Capitalized terms not defined herein shall have the meaning attributed to them under the Terms of Use / User Agreement.

1. Vidzo Privacy Policy

This Privacy Policy describes how and when Vidzo collects, processes, uses and shares your information when you use Vidzo, including our mobile applications for iOS and Android and our official website (the “Services”). We receive your information through our mobile applications, website, email and other interactions with our Services. By accessing and/or using the Services, you consent and authorize us to the collection, transfer, processing, storage, disclosure and other uses of your information as described in this Privacy Policy. If you do not agree with any or all of the following terms of the Privacy Policy, please do not use and/or access the Services.

2. Personal Data Collection and Use

We use Personal Information to provide and improve our Services and to communicate with you in line with applicable regulations, while ensuring data integrity, accuracy, relevancy and legally justified processing. The data we collect depends on the context of your interactions with us, the choices you make, including your privacy settings, and the products and features listed below (collectively “Personal Information” or “Personal Data”):

2.1 Account Information

Vidzo requires you to sign in. When you sign in with Google or Apple, we receive your name, email address and profile picture (if any) from that account. If you use Apple’s “Hide My Email”, we only receive a private relay address.

2.2 Information You Provide and Activity in the App

We collect information you provide when you use the Services or contact us: the topics you choose, the channels you follow, your watch and search history in Vidzo, your subtitle and language settings, your translation requests (video, source and target language, voice and the optional “context” text), and your email address and any other information you share when you contact us.

2.3 Credit

We keep your Credit balance and your Credit history (Credit earned from daily check-ins and invites, and Credit spent on translation and dubbing). Vidzo is currently free and does not sell anything in the app.

2.4 General and Device Information

The general data we collect can include IP address, platform, timestamp, application version, device model, operating system version, session start and stop time, language, time zone, network state (Wi-Fi, mobile data) and your country, taken from your device’s region setting to show content relevant to your country. We do not collect precise location, your contact list, IMEI or network card (MAC) address.

2.5 Log Data

Our servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include your IP address, operating system, device and application IDs, the features you use, search terms, and crash and performance logs. We use Log Data to keep the Services working, secure and stable. Error reports linked to your account are deleted after 30 days.

2.6 Cookies

Our website may use cookies and similar technologies to understand how it is used and to improve it. A cookie is a small data file stored on your device. Most browsers accept cookies automatically; you can change your browser settings to refuse cookies or to be asked before accepting them, although some parts of the website may then not work properly.

2.7 Third-Party Sign-In

If you sign in to our Services with a Google or Apple account, we ask for your permission to access certain information about that account. The information we receive depends on what you (via your privacy settings) or that platform decide to share with us. Please refer to Google’s Privacy Policy at https://policies.google.com/privacy and Apple’s Privacy Policy at https://www.apple.com/legal/privacy/.

2.8 Videos

Videos in Vidzo come from YouTube. When you watch a video, data may be processed by Google under the Google Privacy Policy at https://policies.google.com/privacy.

3. Sensitive Personal Data and Information

Vidzo will never ask you, and you must never provide, Sensitive Personal Data or Information to Vidzo or to any person or entity representing Vidzo. Any disclosure of Sensitive Personal Data or Information shall be at your sole risk and without any liability to Vidzo. You understand, acknowledge and agree that Vidzo, or any other person acting on behalf of Vidzo, shall not in any manner be responsible for the authenticity of the Personal Information or Sensitive Personal Data or Information provided by you to Vidzo.

Please note that any information that is freely available or accessible in the public domain shall not be regarded as Personal Information or Sensitive Personal Data or Information for the purposes of this Privacy Policy. Identity theft and “phishing” are of great concern to Vidzo. We do not and will not, at any time, request your credit card or debit card information, financial PIN numbers or passwords.

4. Information Sharing and Disclosure

To provide and improve our Services, we share Personal Data with vendors or agents working on our behalf for the purposes described in this Privacy Policy. These companies must abide by our data privacy and security requirements. We do not sell your personal data.

4.1 Service Providers

Vidzo engages service providers to perform functions and provide services to us, such as cloud hosting and storage, analytics and crash reporting. We may share your Personal Information with such service providers subject to confidentiality obligations consistent with this Privacy Policy, and on the condition that they use your Personal Data only on our behalf and pursuant to our instructions.

4.2 AI Translation and Voice Providers

To translate subtitles and generate dubbing, the audio and dialogue of the video you choose to translate, together with your optional “context” text, are sent to AI service providers working on our behalf. They may only use this data to fulfil the translation request.

4.3 App Stores and Third-Party SDKs

Vidzo shows no ads and does not use a device advertising identifier. The App Store and Google Play distribute the app under their own terms. Third-party SDKs used in the app collect and process data under their own privacy policies, not this Policy. We examine such providers and require them to handle data lawfully and securely.

4.4 Law and Harm

Vidzo may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Vidzo’s rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.

4.5 Business Transfers

In the event that Vidzo is involved in a merger, acquisition, reorganization or sale of assets, your information may be transferred as part of that transaction. The promises in this Privacy Policy will apply to your information as transferred to the new entity.

4.6 International Transfers

If Vidzo needs to host or store data, including Users’ data, on servers located outside the User’s jurisdiction, Vidzo will take all reasonable efforts to ensure that the transfer and storage of such data are bound by a duty of confidentiality and appropriate security.

4.7 Non-Personal Information

Vidzo may share or disclose aggregated or otherwise non-personal information, such as the number of users who used a particular feature, which does not identify you.

5. Our Policy Towards Children

Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you become aware that your child has provided us with Personal Information without your consent, please email [email protected]. If we become aware that a child under the age of 13 has provided us with personal information, we take steps to remove such information and terminate the child’s account.

6. Legal Basis for Personal Data Processing

Vidzo processes Personal Data for the purposes set out in this Privacy Policy. Our legal basis to process Personal Data includes processing that is: necessary for the performance of the contract with you (for example, to provide the Services you request and to identify and authenticate you); necessary to comply with legal requirements (for example, accounting rules and mandatory disclosures to law enforcement); necessary for our legitimate interests (for example, to manage our relationship with you, to keep the Services secure and to improve translation quality); and based on your consent where the law requires it. In some instances, you may be required to provide Personal Data so that we can provide all of our Services and you can use all of their features.

7. Third Party Websites / Apps

The Services may contain links to, or content from, websites and services owned and operated by third parties which are not under the control of Vidzo (“Third-Party Websites/Apps”), including YouTube. The content of any Third-Party Website/App is solely the responsibility of its owner and provider. Any transactions that you enter into with a third party are solely between you and that third party. Vidzo is not responsible for any Third-Party Websites/Apps or the products or services they offer, and the inclusion of any link does not imply an endorsement. Vidzo shall not be liable for your Personal Information being used or misused by such Third-Party Websites/Apps.

Access to and use of any Third-Party Website/App is entirely at your own risk and is subject to its own terms and privacy policy in addition to our Terms of Use and Privacy Policy.

8. Your Choices & Obligations

8.1 Data Retention

We keep most of your personal data for as long as your account is open or as needed to provide you the Services. This includes data you provided to us and data generated from your use of the Services. Some records are kept longer when the law requires. In some cases we retain certain information (e.g., insights about how the Services are used) in a depersonalized or aggregated form.

8.2 Rights to Access and Control Your Personal Data

You can access or delete your personal data. In the app you can change your topics and unfollow channels. For personal data that we have about you, you can also:

  • Delete data: ask us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide the Services to you).
  • Object to, limit or restrict use of data: ask us to stop using all or some of your personal data, or to limit our use of it (e.g., if it is inaccurate).
  • Access and take your data: ask us for a copy of your personal data, including in a machine-readable form.

8.3 Deleting Your Account

You can request deletion of your account at any time: in the app, go to Account → Request account deletion, or email [email protected]. Your personal data is deleted within 30 days, except data we must keep by law. Any remaining Credit is lost when the account is deleted. Step-by-step guide: https://vidzo.org/en/delete-account/

9. Limited Liability

The security of your Personal Information is of paramount importance to us. We use encrypted connections and access-controlled servers and have implemented reasonable technical safeguards to protect your Personal Information. However, there is no absolute security on the internet, and we cannot guarantee the security of information while it is being transmitted to our Services; any transmission is at your own risk.

10. Support

If you do not consent to any part of this Privacy Policy, or wish to withdraw consent to the processing of your Personal Data, you may stop using the Services, request deletion of your account, or ask us to remove your Personal Data from our records by writing to us at [email protected].

11. Changes to this Policy

We may revise this Privacy Policy from time to time. The most current version will govern our use of your Personal Information and will always be available at https://vidzo.org/en/privacy/. If we make a change that is material, we will notify you in the app or by email. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.